We welcome you to our website and are pleased about your interest. The protection of your personal data is very important to us. Therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We would like to inform you in the following about which data of your visit is used for which purposes.
Controller for processing according to GDPR
The controller responsible within the meaning of the General Data Protection Regulation (GDPR) and other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is:
PL BioScience GmbH
Technology Centre Aachen (TZA)
Phone: +49 241 95719-100
What are personal data?
The term personal data is defined in the Bundesdatenschutzgesetz (BDSG) and the GDPR. According to these laws, these are individual details about personal or factual circumstances of a specific or identifiable natural person. This includes, for example, your civil name, your address, your telephone number or your date of birth.
Scope of anonymous data collection and data processing
Unless otherwise stated in the following sections, no personal data is collected, processed or used when using our websites. However, by using analysis and tracking tools, we learn certain technical information based on the data transmitted by your browser (e. g. browser type/version, operating system used, web pages visited on our website incl. length of stay, previously visited website). We evaluate this information for statistical purposes only.
Legal basis for the processing of personal data
a. Where we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) lit. a) of the EU Genereal Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.
b. Article 6 (1) lit. b) GDPR serves as the legal basis for the processing of personal data required for the performance of a contract to which the data subject is a party. This also applies to processing operations necessary for the performance of pre-contractual measures.
c. Insofar as the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 (1) lit. c) GDPR serves as the legal basis.
d. In cases where vital interests of the data subject or another natural person make it necessary to process personal data, Article 6 (1) lit. d) GDPR serves as the legal basis.
e. If the processing is necessary to safeguard a legitimate interest of our company or of a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the former interest, Article 6 (1) lit. f) of the GDPR serves as the legal basis for the processing.
Creation of log files
With each call of the Internet page the PL BioScience GmbH collects data and information by an automated system. These are stored in the log files of the server. The data is also stored in the log files of our system. These data are not stored together with other personal data of the user.
(1) Information about the type of browser and the version used
(2) The user’s operating system
(3) The user’s Internet service provider
(4) The user’s IP address
(5) The date and time of access
(6) Websites from which the user’s system accesses our website (referrer)
(7) Websites that are accessed by the user’s system via our website
On the internet pages of PL BioScience GmbH there is a contact form which can be used for electronic contact. Alternatively, it is possible to contact us via the provided e-mail address. If the data subject contacts the data controller via one of these channels, the personal data transmitted by the data subject is automatically stored. The storage is solely for the purpose of processing or contacting the data subject. The data will not be passed on to third parties. The legal basis for the processing of the data is Art. 6 Paragraph 1 lit. a) GDPR if the user has given his or her consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 Paragraph 1 letter f) GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for processing is Art. 6 (1) lit. b) GDPR. The data is deleted as soon as it is no longer necessary for the purpose for which it was collected. For personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is terminated when it can be concluded from the circumstances that the matter in question has been finally clarified. The personal data additionally collected during the sending process will be deleted after a period of seven days at the latest.
If the newsletter of our company is subscribed to, the data in the respective input mask will be transmitted to the person responsible for processing. The subscription to our newsletter is carried out in a so-called double opt-in procedure. This means that after registration you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that nobody can register with foreign e-mail addresses. When registering for the newsletter, the IP address of the user and the date and time of registration are stored. This serves to prevent abuse of the services or the e-mail address of the person concerned. The data will not be passed on to unauthorized third parties. For the purpose of sending the newsletter, however, necessary data could be transmitted to appropriate service providers. Furthermore, an exception exists if there is a legal obligation to pass on the data. The data is used exclusively for sending the newsletter. The subscription to the newsletter can be cancelled by the person concerned at any time. Likewise, the consent to the storage of personal data can be revoked at any time. For this purpose there is a corresponding link in every newsletter. The legal basis for the processing of the data after registration for the newsletter by the user is Art. 6 Paragraph 1 letter a GDPR if the user has given his consent. The legal basis for the dispatch of the newsletter as a result of the sale of goods or services is Art. 7 para. 3 UWG.
Description and purpose
For sending the newsletter we use the newsletter service of Mailchimp of the provider Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. Mailchimp is used to organize and analyze the sending of newsletters. If you subscribe to our newsletter, we process personal data from you in the form of IP address, e-mail address, date and time, action type, meta data, object and profile reference. These data, including the permission change, are processed for the newsletter use by you. For verification purposes for your consent or revocation, we process your IP address, online identifiers and date and time. We use the service Mailchimp to measure the success and reach of our newsletter campaigns. In this context we also evaluate, for example, whether you open a newsletter or how you otherwise deal with the newsletter. For this purpose, Mailchimp uses and stores cookies and web beacons, for example, to enable statistical recording and to create interest profiles. In this way we learn whether and how you interact with newsletters from us.
The legal basis for the processing is Art. 6 para. 1 letter a) GDPR. For the processing of data for verification purposes for consent and, if applicable, revocation, Art. 6 para. 1 lit. f) GDPR can also be the legal basis, as we have a predominant interest in the verifiability of consent or revocation on the basis of the statutory obligations to provide evidence under the GDPR.
The recipient is the Rocket Science Group LLC from the USA.
Transmission to third countries
Your data for the purpose of receiving our newsletter is stored on the servers of MailChimp in the USA.
Registration data is therefore only processed as long as the newsletter subscription is active.
Contractual or legal obligation for the provision of personal data
The provision of personal data is neither legally nor contractually required and is not necessary for the conclusion of a contract. Nor are you otherwise obliged to provide the personal data. However, failure to provide it would mean that we would not be able to offer you a newsletter and would therefore not be able to send it to you.
Revocation and objection possibility
You have the right to revoke your consent at any time with effect for the future. You can send us or inform us of your revocation of consent at any time. In the case of processing of personal data for the purpose of proving your consent or revocation, you have the right to object in accordance with Art. 21 GDPR. You can send us or inform us of your objection at any time (e. g. by e-mail. Your personal data will be deleted as soon as they are no longer required for the purpose for which they were collected.
Further information on data protection
Further information on data protection can be found at: https://mailchimp.com/legal/privacy
We use your personal information to process your online purchases (your orders and claims are processed through our online services) and to send you notifications of delivery status or notifications of problems with the delivery of your items. We use your personal data to process your payments. We also use your information to process complaints and product warranty claims. Your personal information is used to verify your identity, ensure that you are of legal age to make online purchases, and to match your address with external partners. We would like to offer you several payment methods and will carry out analyses to find out what payment options are available to you, including your payment history and credit checks. Since delivery costs cannot be flat rate by dry ice shipping, requests from the store are confirmed by order confirmation incl. delivery costs afterwards. Therefore, we usually make the payment on account / prepayment. Our legal basis for this is Art. 6 (1) lit. b) GDPR.
Registration on our website
Where the data subject takes advantage of the possibility to register on the Internet site of the controller by providing personal data, the data shall be communicated to the controller in the relevant input mask. The data shall be stored by the controller solely for the purposes of internal use. The data will be deleted as soon as they are no longer required for the purpose for which they were collected. When registering, the user’s IP address and the date and time of registration are stored. This serves to prevent abuse of the services. The data will not be passed on to third parties. An exception is made if there is a legal obligation to pass on the data. The registration of the data is necessary for the provision of contents or services. Registered persons have the possibility at any time to have the stored data deleted or changed. The person concerned will receive information about their stored personal data at any time.
Routine deletion and blocking of personal data
The controller shall process and store personal data relating to the data subject only for as long as necessary to achieve the purpose of storage. In addition, data may be stored for as long as this is provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. As soon as the storage purpose ceases to apply or a storage period prescribed by the aforementioned regulations expires, the personal data is routinely blocked or deleted.
Duration of storage of personal data
Personal data is stored for the duration of the respective legal retention period. After expiry of the period, the data is routinely deleted, unless it is necessary for the initiation or fulfilment of a contract.
Rights of the data subject
If your personal data is processed, you are the data subject within the meaning of the GDPR and you are entitled to the following rights in relation to the person responsible:
Right of access by the data subject acc. to Art. 15 GDPR
You can request confirmation from the person responsible as to whether personal data concerning you is being processed by us. If such processing is carried out, you may ask the controller for information on:
a. the purposes for which the personal data are processed;
b. the categories of personal data processed;
c. the recipients or categories of recipients to whom your personal data have been or will be disclosed;
d. the planned duration of storage of your personal data or, if it is not possible to give specific details, criteria for determining the duration of storage
e. the existence of a right to rectification or erasure of your personal data, a right to have the processing limited by the controller or a right to object to such processing
f. the existence of a right of appeal to a supervisory authority;
g. all available information on the origin of the data when the personal data are not collected from the data subject;
h. the existence of automated decision making, including profiling, in accordance with Art. 22, para. 1 and 4 GDPR and, at least in these cases, meaningful information on the logic involved and the scope and intended effects of such processing on the data subject.
You have the right to request information whether your personal data are transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transfer.
Right to rectification acc. to Art. 16 GDPR
You have the right to obtain from the data controller the rectification and/or integration of any personal data processed concerning you if it is incorrect or incomplete. The data controller shall make the correction without delay.
Right to erasure acc. to Art. 17 GDPR
(1) You may request the controller to delete your personal data immediately and the controller is obliged to delete such data immediately if one of the following reasons applies:
a. The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
b. You revoke your consent on which the processing was based in accordance with Article 6 (1) (a) or Article 9 (2) (a) of the GDPR and there is no other legal basis for the processing.
c. You object to the processing in accordance with Article 21 (1) GDPR and there are no legitimate reasons for the processing which take precedence, or you object to the processing in accordance with Article 21 (2) GDPR.
d. The personal data concerning you have been processed unlawfully
e. The deletion of personal data concerning you is necessary to comply with a legal obligation under Union law or the law of the Member States to which the controller is subject.
f. The personal data concerning you have been collected in relation to information society services offered, in accordance with Article 8 (1) of the GDPR.
(2) If the controller has made your personal data public and is obliged to delete them in accordance with Article 17 (1) of the GDPR, he shall take reasonable measures, including technical measures, taking into account the available technology and implementation costs, to inform data controllers who process the personal data that you, as a data subject, have requested them to delete all links to these personal data or copies or replications of these personal data.
(3) The right to erasure shall not apply where the processing is necessary
a. for the exercise of the right to freedom of expression and information;
b. to comply with a legal obligation to which the processing is subject under Union or national law to which the controller is subject, or to carry out a task carried out in the public interest or in the exercise of official authority vested in the controller;
c. for reasons of public interest relating to public health pursuant to Art. 9, para. 2 lit. h and i as well as Art. 9 para. 3 GDPR;
d. for archiving purposes in the public interest, for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 GDPR, insofar as the right referred to in para. 1 is likely to render impossible or seriously prejudice the attainment of the objectives of such processing, or
e. to assert, exercise or defend legal claims.
Right to restriction of processing acc. to Art. 18 GDPR
Under the following conditions, you may request the restriction of the processing of your personal data:
a. if you dispute the accuracy of your personal data for a period of time that allows the controller to verify the accuracy of the personal data;
b. if the processing is unlawful and you refuse to delete the personal data and instead request the restriction of the use of the personal data;
c. if the controller no longer needs the personal data for the purposes of the processing, but you need them for the assertion, exercise or defence of legal claims; or
d. if you have lodged an objection to the processing pursuant to Article 21 (1) of the GDPR and it is not yet clear whether the legitimate reasons of the controller outweigh your reasons.
If the processing of your personal data has been restricted, these data – apart from their storage – may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of major public interest of the Union or a Member State. If the restriction on processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.
Notification obligation regarding rectification or erasure of personal data or restriction of processing acc. to Art. 19 GDPR
If you have exercised the right to rectify, erase or limit the processing, the controller is obliged to notify all recipients to whom the personal data concerning you have been disclosed of this rectification, erasure or limitation of processing, unless this proves impossible or involves a disproportionate effort. You have the right to be informed of these recipients by the controller.
Right to data portability acc. to Art. 20 GDPR
You have the right to receive your personal data, which you have provided to the responsible person, in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another responsible party without hindrance by the responsible party to whom the personal data has been made available, if
a. the processing is based on consent pursuant to Art. 6 Para. 1 letter a) GDPR or Art. 9 Para. 2 letter a) GDPR or on a contract pursuant to Art. 6 Para. 1 letter b) GDPR and
b. the processing is carried out using automated procedures. In exercising this right, you also have the right to request that your personal data be transferred directly from one responsible party to another, insofar as this is technically feasible. The freedoms and rights of other persons may not be impaired by this. The right to data transferability shall not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
Right of objection acc. to Art. 21 GDPR
You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data carried out on the basis of Article 6 (1) (e) or (f) GDPR; this also applies to profiling based on these provisions. The controller will no longer process your personal data unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to processing of your personal data for such marketing; this also applies to profiling, insofar as it is related to such direct marketing. If you object to processing for direct marketing purposes, your personal data will no longer be processed for these purposes. You have the possibility, in connection with the use of information society services – notwithstanding Directive 2002/58/EC – to exercise your right to object by means of automated procedures using technical specifications.
Right to lodge a complaint with a supervisory authority acc. to Art. 77 GDPR
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of employment or place of the alleged infringement, if you consider that the processing of your personal data infringes the GDPR. The supervisory authority to which the complaint has been lodged will inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 77 of the GDPR.
Automated decision in individual cases including profiling
You have the right not to be subject to a decision based solely on automated processing – including profiling – which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
a. is necessary for the conclusion or performance of a contract between you and the controller,
b. is permitted by legal provisions of the Union or the Member States to which the controller is subject, and these legal provisions contain appropriate measures to protect your rights and freedoms as well as your legitimate interests, or
c. is done with your explicit consent.
However, these decisions may not be based on special categories of personal data pursuant to Article 9 (1) of the GDPR, unless Article 9 (2) a) or g) applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.
With regard to the cases mentioned in a. and c., the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, which include, at a minimum, the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to object to the decision.
Integration of other third-party services and content
Description and purpose
It can happen that within this online offer contents of third parties, such as videos, fonts or graphics from other websites are integrated. This always requires that the providers of these contents (hereinafter referred to as “third party providers”) are aware of the IP address of the users. Without the IP address, they would not be able to send the content to the browser of the respective user. The IP address is therefore necessary for the display of this content. We make every effort to use only such content whose respective providers use the IP address only to deliver the content. However, we have no influence on this if the third-party providers store the IP address for statistical purposes, for example. As far as we are aware of this, we inform the users about it. We would like to provide and improve our online offer through these integrations.
Our third-party resources:
The legal basis for the integration of other services and content of third parties is Art. 6 para. 1 lit. f) GDPR. Our overriding legitimate interest lies in the intention of an appropriate presentation of our online presence and user-friendly and economically efficient services on our part. For further information, please refer to the respective privacy statements of the providers.
Contractual or legal obligation to provide personal data
The provision of personal data is neither legally nor contractually required and is also not necessary for the conclusion of a contract. You are also not obliged to provide the personal data. However, failure to provide it may mean that you are unable to use this function or cannot use it to its full extent.
Google Analytics and Conversion Tracking
Description and purpose
This website uses the service “Google Analytics”, which is provided by Google LLC. (1600 Amphitheatre Parkway Mountain View, CA 94043, USA) to analyse the use of the website by users. The service uses “cookies” – text files which are stored on your end device. The information collected by the cookies is usually sent to a Google server in the USA and stored there. If necessary, Google Analytics is used on this website with the code “gat._anonymizeIp();” extended to ensure anonymous recording of IP addresses (so-called IP-Masking). Please also note the following information on the use of Google Analytics: Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The IP address of users is shortened within the member states of the EU and the European Economic Area. This shortening means that the personal reference of your IP address is no longer necessary. Within the framework of the agreement on commissioned data, which the website operators have concluded with Google LLC, the latter uses the information collected to create an evaluation of website use and website activity and provides services associated with Internet use.
The legal basis is the norm of Art. 6 para. 1 lit. a) and Art. 49 para. 1 lit. a) GDPR, if anonymous data collection using the code “gat._anonymizeIp” does not take place. Otherwise, especially in the case of the use of “gat._anonymizeIp”, Art. 6 para. 1 lit. f) GDPR is the legal basis.
Transfer to third countries
Personal data is transferred to the USA under the Art. 46 GDPR and Art. 49 GDPR.
Duration of data storage
The data sent by us and linked to cookies, user IDs (e. g. User ID) or advertising IDs are automatically deleted after 14 months. The deletion of data whose retention period has been reached is automatically carried out once a month.
Cancellation and objection option
You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser add-on. Opt-out cookies prevent the future collection of your data when visiting this website. To prevent Universal Analytics from collecting data across multiple devices, you must opt-out on all systems in use.